Privacy Policy
1 Information We Collect
At Carvalo Juvendis, we collect information that helps us provide better neural network programming education. When you register for our courses or browse our website, we gather specific details about your learning preferences and technical background. This helps us tailor content that matches your current skill level.
We also collect information when you participate in our forums, submit coding projects, or engage with other learners. This community data helps us understand which learning methods work best and where students typically need additional support.
2 How We Use Your Information
Your information serves several important purposes in delivering quality education. We use personal details to create customized learning paths that match your background in programming and mathematics. This personalization makes complex neural network concepts more accessible and builds on your existing knowledge.
Technical data helps us maintain platform security and improve website performance. We monitor how our servers handle different types of neural network simulations and adjust resources accordingly. Usage analytics reveal which teaching methods resonate with students, allowing us to refine our curriculum continuously.
Communication records enable us to provide better support and track common questions. When multiple students struggle with similar concepts like backpropagation or convolutional layers, we develop additional resources and examples to address these learning gaps.
3 Information Sharing and Disclosure
We maintain strict control over your personal information and share it only in specific circumstances. Our teaching assistants and course moderators access student data to provide personalized feedback and support. They're bound by confidentiality agreements and receive regular training on data protection practices.
We work with trusted service providers for hosting, email communication, and payment processing. These partners operate under strict data protection agreements and can only use your information for specific services they provide to us. For example, our payment processor handles subscription billing but cannot access your course progress or personal learning data.
In cases where legal authorities require information disclosure, we comply with valid legal requests while protecting your privacy to the fullest extent possible under Indian privacy laws and the Digital Personal Data Protection Act, 2023.
4 Your Privacy Rights
Under Indian privacy legislation, you have significant control over your personal data. These rights ensure transparency and give you meaningful choices about how we handle your information.
To exercise these rights, contact our privacy team using the information provided at the end of this policy. We typically respond to requests within 30 days and may need to verify your identity before processing certain requests.
5 Data Security and Protection
Protecting your information involves multiple layers of security measures. Our servers use industry-standard encryption for data transmission and storage. Personal information stays encrypted both when moving between your device and our servers, and when stored in our databases.
Access controls ensure only authorized team members can view student data, and they can only access information necessary for their specific roles. Our development team cannot see personal details, while support staff cannot access financial information. Regular security audits and vulnerability assessments help us identify and address potential risks.
We maintain backup systems to prevent data loss and have incident response procedures for any security events. All team members receive ongoing security training and follow strict protocols for handling sensitive information.
6 Data Retention Periods
We keep your information only as long as necessary for legitimate educational and business purposes. Active student accounts maintain full data access throughout enrollment and for two years after course completion. This allows you to reference materials and certificates even after finishing programs.
Communication records and support tickets are retained for three years to help resolve any follow-up questions and improve our services. Financial transaction records are kept for seven years as required by Indian accounting and tax regulations.
When retention periods expire, we permanently delete personal information using secure deletion methods. Some anonymized usage statistics may be retained indefinitely to help improve our educational offerings, but these cannot be linked back to individual users.
7 International Data Transfers
While our primary data storage occurs within India, some services require limited international data transfers. Our content delivery network uses servers in multiple countries to ensure fast access to course materials regardless of your location. These transfers include only technical data necessary for content delivery.
When international transfers occur, we implement appropriate safeguards including contractual protections and security measures that meet or exceed Indian privacy standards. Service providers in other countries must demonstrate equivalent privacy protections before handling any student data.
8 Cookies and Tracking Technologies
Our website uses cookies to enhance your learning experience and provide essential functionality. Essential cookies enable course progress tracking, login sessions, and preference settings. Without these cookies, you wouldn't be able to access course materials or maintain your learning progress between sessions.
Analytics cookies help us understand how students navigate our platform and which resources are most valuable. This information guides improvements to course structure and user interface design. You can control cookie preferences through your browser settings, though disabling essential cookies may limit platform functionality.
9 Changes to This Privacy Policy
This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through email notifications and prominently displayed notices on our website at least 30 days before taking effect.
Minor clarifications or administrative updates may be implemented without advance notice, but we'll always maintain the same level of privacy protection. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.